Subway complaint: What is the time allowance of a made sandwich?

Yesterday, I order my lunch from the app. When I left to pick it up, it was my mistake that I accidentally ordered from the wrong pick up location. I did not have enough time in my lunch to go to the correct restaurant nor did i have enough time to call and explain. This order was to be picked up at 11:10. When I got off of work at 3:00, I went to the correct restaurant to pick up my paid for sandwich. I went in the store and said I am here to pick up an order for Jessica Ball the sandwich artist handed me the sandwich. I said I ordered this at 11:00. He said It’s not my fault you didn’t pick it up. So I grabbed the sandwich and said What the hell am I going to do with this! and threw it in the trash. He got extremely mad and screamed You don’t have to curse me out. That was your fault you didn’t pick it up on time. I turned around and said I did not curse you out. I promise you would’ve heard me if I did. And my lunch did not allow me enough time to get here. I definitely understand I did not make it there in my expected time but according to health violations I should have never been handed a 4 hour old sandwich. There has to be some kind of regulations. I am certified Servsafe and that is very unsafe. I paid for a sandwich I did not get to eat. I had to go to another restaurant and order fresher food because by this time I was starving and upset.