Complaint: Order was canceled no refund nothing

on 29 September 2020 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

Hi my name is Marissa. I ordered one sandwich from the Subway App Saturday September 12. Shortly after I called the store to cancel my order. When I spoke to a lady on the phone she said it was canceled. I used a Subway gift card so when I checked the balance I noticed she didn’t me any credit. I went to the store today September 15 and spoke to Ekrem the manager. He was very rude
and not helpful at all. I tried to show him proof from the online order but he did not even want to look at it. He told me there’s nothing he can do to help.
This is the number for the
Subway 631-277-1702

0 0 vote
Justified complaint?

Suggested solution:

I would like a refund

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