Subway complaint: No refund

Name: No refund
Item: Subway
Author: Craig

Open 9 Apr 2021 173 views Fast Food / Delivery

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Filed 9 Apr 2021 by Craig

I was denied a refund because I ordered on the app and didn’t realize the location changed on me. I called immediately to cancel the order as well. This happened to me one time before at a different location and no questions asked I hot my refund. I am a loyal subway customer and after how much I spend there I should get a refund.

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Case details

Status: Open
Company: Subway
Filed: 9 Apr 2021
Desired resolution: By giving me a refund for an honest mistake.
Problem: Refund refused for wrong-location app order
About: app order

Progress

Filed
Company notified
Company replied
Resolved

9 Apr 2021 Complaint filed and published
9 Apr 2021 Message from Bizzy: we notified Subway about this complaint.

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