Complaint: employee very very rude treating me with vulgar language

on 18 September 2020 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

i am 79 yrs old ,walk with a cane., any way i had my mail coupons and ask for 2 foot long sand wishes,where you buy one and get one free.Also
I got a single foot long for 5.99. with coupon. I was charged $8.99 for each
sandwish.when the emploee was taking care of me he was rude and inpatient .When i got home i notice that he did not give me vcredit for my coupons, and i called the store and he answered, he said you F B
WORD stop bothering me ( In Spanish ) NO RESPECT AT ALL

0 0 vote
Justified complaint?

Suggested solution:

MAKE SURE WHO YOUR STORES HIRE ARE PEOPLE THAT HAVE PATIENCE AND KNOW HOW TO TREAT CLIENTS. I WORK WITH PEOPLE I AM A COMMUNITY WORKER AND YOU HAVE TO KNOW HOW TO TREAT CUSTOMERS.CHECK ON THIS PERSON , AND FIRE HIM, HE HAS NO BUISNESS WORKING IN A PUBLIC PLACE.

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