Subway complaint: Customer service and food

I went into your store yesterday to pick up my order which shouldve been ready at 6:05 pm to find out when i got there my order was not ready the lady rudely rold me to get to the back of the line then i can reorder my food. With now four people ahead of me i stood in line for a hour finally its my turn and she tells me the salad i ordered i could not get because they had no lettuce and no spinach but she could make the 2 foot longs i ordered but now how i wanted them because they had no vegtables to put on them they were out so she said. Then i had to wait an additional 20 mins because her and the man working wanted to have a conversation in the back i asked to speak with the manager id just like my refund so the lady goes to the back and comes right back out and says i cant get a hold of them. They didnt have any of the bread i wanted nor did they want to serve me. They didnt wear name tags and they werent profesional in anyway. The store wasnt kept up or anything.