I was in line to order. One employee ask another employee to pass him the Turky and he did. Your employee was put a pork product in a sandwich which means when he touched the turkey he cross contaminated it with pork. The customer said I don’t eat pork and they argued with him . It was a mistake that should of been handed but instead your employee yelled and caused a sense me snd other customers left your line. Does your company promote its employees bad behavior ?
Please explain to me how your employee should handle this