Subway complaint: Buy two sandwiches get one free

Name: Buy two sandwiches get one free
Item: Subway
Rating: 1
Author: Lisa

Open 21 Sep 2020 234 views Fast Food / Delivery

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Filed 21 Sep 2020 by Lisa

Buy two sandwiches get one free
This is the second time this is happened to us. Your offer for buying two sandwiches and getting one free doesn’t go through On the SUBWAY® app. I don’t know why this has happened twice. I would not have ordered a third sandwich but the offer was expressed on the website

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Case details

Status: Open
Company: Subway
Filed: 21 Sep 2020
Rating: 1/5
Desired resolution: Once again I have paid for a sandwich that I didn’t necessarily need at this time. But the offer was there for a free sandwich so I put in the order, for the free sandwich, only to be charge for it again. Last time this happened I swore I’d never order another sandwich from Subway. This time I’m positive I will not order another sandwich through safeway.com. What a rip off
Problem: Free sandwich offer fails, third sandwich charged
About: app sandwich offer

Progress

Filed
Company notified
Company replied
Resolved

21 Sep 2020 Complaint filed and published
21 Sep 2020 Message from Bizzy: we notified Subway about this complaint.

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