Stripe complaint: Stripe helped robbers rob us of 3 items for free!

Complaint from Poor man robbed by Stripe reported on 06 April 2023 about Stripe

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My complaint:

A customer bought 3 items from us, but only wanted to return 2 items, Stripe directly took the amount of 3 items from our account, and then directly refunded the full amount to the bank when the customer did not return any of the items. We were robbed of 3 items! Because Stripe supports this practice!

Suggested solution:

They should refund us the amount for 1 item. The remaining amount cannot be released to the customer until the customer sends back two more items.

Stripe complaint Stripe helped robbers rob us of 3 items for free!
Stripe complaint Stripe helped robbers rob us of 3 items for free!
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