Stripe complaint: Request for Clarification and Release of Held Funds – Account ID: acct_1JvdnJGofk6eyOYd

Complaint from kochanova175 reported on 11 January 2025 about Stripe

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My complaint:

Dear Stripe Support Team,

I hope this message finds you well. I am writing to you as the representative of BT-AGRO.FI, which holds an account with Stripe under the email address: bimoncbiswas@outlook.com.

Since 2021, our account has had funds totaling 1 777,35 £GB on hold. While I understand that there may be reasons for this action, I would greatly appreciate your assistance in clarifying the specific circumstances that have led to this hold.

As a valued partner of Stripe, we have made every effort to comply with all guidelines and requirements. The ongoing hold on our funds is becoming increasingly challenging for our operations, and we are eager to understand the situation better and work towards a resolution.

Could you please provide:

The reasons for the hold on our funds.
Any necessary steps we can take to expedite the review process.
An estimated timeline for the release of the funds.
I appreciate your attention to this matter and your support in resolving it as quickly as possible. Thank you, and I look forward to your response.

Warm regards,
MD MOSHAROF

Suggested solution:

Release of Held Funds 1 777,35 £GB

Stripe complaint Request for Clarification and Release of Held Funds – Account ID: acct_1JvdnJGofk6eyOYd
Stripe complaint Request for Clarification and Release of Held Funds – Account ID: acct_1JvdnJGofk6eyOYd
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