Our sentiment meter has identified a 100% increase in complaints about Stripe over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Stripe's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Stripe? Submit your Stripe complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Stripe.
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Finally, we can turn your complaint into a professional Stripe complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 7 complaints about Stripe over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stripe's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Stripe. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Stripe through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ahmad Soliman on 19 April 2024 about Stripe.
Having some trouble getting specific information about refunds and account status from Stripe support. Ahmad seems frustrated with receiving repetitive responses and is seeking clarification on the status of their account and any refunds owed to them. If you were responding... Read more
Complaint from Copsol on 07 January 2024 about Stripe.
Stripe ID acct_1DYhTdByc1VJHVpI On 7th April 2022, one of my customer paid $1900 against the Web Design Professional Services through Stripe Merchant. Stripe holds that payment for early fraud reasons and paused my Payments and Payout Feature afterwards. The services... Read more
Complaint from Infinity on 06 January 2024 about Stripe.
Unfortunately , Stripe paused my account suddenly I need my Payouts Read more
Complaint from rymnwhs on 11 December 2023 about Stripe.
Froze my account then froze my funds. Then gave a date for the release of funds, then keep moving that date. Never a clear answer. There is no risk and it's time to release the fu Read more
Complaint from nico.muralla on 07 November 2023 about Stripe.
We contacted Stripe for support to add funds to our account. An agent advised us that we can do the adding of funds via fund transfer and we did. Weeks has been going-on and the fund is yet to be... Read more
Complaint from CartealuiDan on 30 August 2023 about Stripe.
Case Reference: 07719688 It all started on august 19, 2023, when at 17:25 Stripe sends me an email informing me that unauthorized payments have been identified in my Stripe account by cardholders and, as a precaution, Stripe will no longer accept... Read more
We have been using stripe for over 1.5 years with 0 high risk payments and 0 disputes. Stripe randomly closed account and stated i have to wait 120 days for payout of $13,344 however these products have gone out and... Read more
Complaint from Poor man robbed by Stripe on 06 April 2023 about Stripe.
A customer bought 3 items from us, but only wanted to return 2 items, Stripe directly took the amount of 3 items from our account, and then directly refunded the full amount to the bank when the customer did not... Read more
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