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Straight Talk complaint: TALKING WITH REP ABOUT CANCELLING PHONE

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Filed 15 Nov 2022 by linda

I talked with J on phone for over an hour trying to cancel phone, because phone has been dead for week, til I could get a new phone. She asked me all sorts of info about CC s and bank s. None of STs business. just TERRIBLE service…NO HELP AT ALL. Will go to bank and cancel payment and change phone companies. TERRIBLE CUSTOMER SERVICE …first time in YEARS.

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