Straight Talk complaint: Selling me a service they don’t provide

Name: Selling me a service they don't provide
Item: Straight Talk
Rating: 1
Author: Destiny

Open 7 Dec 2023 92 views Telecom

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Filed 7 Dec 2023 by Destiny

They sold me high speed data with 15 gigs of hotspot that I am not able to use this has been happening repeatedly and they keep me on the phone for hours and never fix anything they never even leave an open ticket on it

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Case details

Status: Open
Company: Straight Talk
Filed: 7 Dec 2023
Rating: 1/5
Desired resolution: Fix the problem compensate me for the months where I didn't get to use the service they provided
Problem: Paid hotspot data cannot be used
About: hotspot data plan

Progress

Filed
Company notified
Company replied
Resolved

7 Dec 2023 Complaint filed and published
7 Dec 2023 Message from Bizzy: we notified Straight Talk about this complaint.

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Discussion

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NOT FIXING THE PROBLEM

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Wronged by Straight Talk too?Make it sting!

Wronged by Straight Talk too?
Make it sting!