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Straight Talk complaint: Poor Service!

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Filed 26 Oct 2022 by Mark

I haven’t been able to make phone calls for a week. My Straight talk prepaid monthly amount is current. Been on the phone with them(using a different phone)for hours on end. Replaced the SIM card and the phone worked for 4 hours before failing again. It’s hopeless to expect them to fix it after a week !

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1 comment

  1. John C

    I'm having a similar problem now. After many years with the home phone service Straight Talk informed me of required replacement technology. Received a new wireless home phone base station and called to do the set up. Was on my 6th or 7th call since mid November trying to get it to work properly and consistently. Can usually call out, but incoming calls don't ring, goes directly to voice mail annoucement after two rings, then says the voice mail box is full, and "goodbye." They've worked on it several times: it works for a few hours, then no incoiming calls again. Just went through the whole set up again (45+ minutes), and it's working as of now for outgoing and inbound calls, and goint to the answerer. Hope it keeps working! I did ask if I may have gotten a defective home base station, but they did not think that the was the problem. Fingers crossed.

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