Straight Talk complaint: NO SERVICE AFTER PURCHASING PHONE AND PLAN
Filed 4 Oct 2023 by Corey
I Bought a Straight Talk wireless phone and purchased the $45 unlimited plan. It worked for 1 day and then I couldn’t make or receive calls, nor text messages. I reached out to Straight talk to trouble shoot the issue and they couldn’t figure out nor resolve the problem so I was told the phone was most likely defective and to return it to Walmart and get a different device and that they would transfer plan that I purchased and phone number to the new device. I got the new device reached back out to Straight talk trying to get service on the new device and over a period of 3 days No one seemed to be able to put service on my phone and they refused to Compensate me for the plan that I purchased but was unable to use. I’m now stuck with this new phone and out of $45 of my hard earned money.
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