My complaint:
DELI DEPT FRESH MADE FOOD WAS $7.99LB SIGNS WERE ALL OVER – AND AFTER I GOT RUNG UP MY RECEIPT SAID I WAS CHARGED $8.99LB. I WENT TO COURTESY OF COUSE THEY HAD TO CHECK IT OUT – WELL I JUST SHOWED THEM THE PICS WE TOOK WITH OUR PHONE. STIIL THEY CHECKED WHICH IS FINE.
HERE COMES THE FUNNY PART – I HAD TO SHOW THE WOMAN HOW TO CALCULATE A REFUND AMOUNT. THEN THE COURTESY MGR TRIED TO TELL ME MAM I WANT YOU TO KNOW THAT IS THE SALE PRICE $7.99 UMMM I KNOW THAT AND WHAT IS YOUR POINT? I WAS OVER CHARGED. SHE THEN SAID, I WANT YOU TO KNOW ITS A SALE PRICE IF YOU COM BACK TOMORROW YOU WILL SEE IT WILL BE $8.99 I’M LIKE WHAT HOW STUPID ARE YOU. THE ADVERTISED PRICE IS WHAT I PAY – DO YOU EVEN KNOW WHAT YOU ARE SAYING? YOU MAKE NO SENSE.
I USED TO WORK FOR YOUR COMPANY WHEN IT WAS EDWARDS THEN FINEST. i HAVE BEEN IN THIS BUSINEES AND CAN TELL YOU HOW MUCH INCONSISTANCY RUNS THROUGH YOUR STORES. THE WORST PART IS A MGR IS WOW NOT INTELLIGENT TO THE CUSTOMER. i WOULD LOVE TO WORK FOR YOUR COMPANY AGAIN BUT MAKING SURE THE TRAINING IS 100% ON SPOT AND THE THINGS TO LOOK FOR.
Suggested solution:
DONT HIRE PEOPLE JUS TO HIRE PEOPLE. i AS A CUSTOMER SHOULD NOT BE EXPLAINING BASIC MATH NOR SHOULD I BE TELLING THE MGR SHE MAKES NO SENSE IN TRYING TO MAKE IT LOOK LIKE IM THE IDIOT. ALL i CAN SAY IS WOW.
OH ALSO YOUR EAST MEADOW NY STORE BATHROOMS ARE DISGUSTING - CLEAN THEM SO GROSS PISS ALL OVER NO TOILET PAPER. SO MUCH FOR COVID SAFETY IN CLEANLINESS.
EVERY STORE I GO INTO HAS A PRICE ISSUE - RE-TRAIN WHOMEVER IS PUUTIN IN THE SALES - CHANGE SIGNAGE WHEN NEEDED.
I WILL KEEP COMPLAINING - THIS IS JUST ONE IN SEVERAL I HAVE ENCOUNTERED
