Stop and Shop complaint: Bad attitude

Name: Bad attitude
Item: Stop and Shop
Rating: 1
Author: Debbie

Open 2 Jan 2023 118 views Supermarkets / Grocery Stores

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Filed 2 Jan 2023 by Debbie

One of your employees was working by the bank today for self checkout. But she called me sir, when I’m a woman. She gave me an attitude, when I was trying to explain something to her. And she didn’t want to hear it. And said that the self checkout line was back more. She was very rude. I was there today at 2:19pm. The store number is 604 on January 2, 2023.

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Case details

Status: Open
Company: Stop and Shop
Filed: 2 Jan 2023
Rating: 1/5
Desired resolution: I feel that she should be given a verbal warning. And have talk with her about her attitude. Especially when customers are right. Because at this point, I don’t ever wanna go back to Stop shop on 727 Rubber Avenue in Naugatuck, CT 06770
Problem: Self-checkout employee rude, misgendered customer