Stop and Shop complaint: A special needs moment

Me, my daughter, and my son were in your Coventry store on Saturday night march6 2021. My son has Downs. He also has bunions on both feet and always needs to ride the scooter when he shops. We wiped one off, he sat down on it and it was dead. The other three there were also dead. None of which were plugged in at all. My son panicked. The front end assistant looked at him and me but never came over or said a word to us.we found another scooter in the produce department and it was also dead. We spent more time trying to get one to work,than we should have. My son plugged them all in for the next days customers, but we had to leave the store with him being so upset, which went into the next day. We are Avid shoppers going from the Coventry, Warwick, and north Kingstown stores. He uses the scoots and always plugs his in after use. I think employees should include plugging those in for those who need it. Now it’s going to take a while for my son to want to go back there. He’s always loved your store, everyone loves to see him