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Stop and Shop complaint: Rewards points not honored

Open 160 views Supermarkets / Grocery Stores

Filed 13 Mar 2021 by Gerald

I was told by an SS associate that I had over $25.00 on my stop and shop card, then, she instructed me to go to app so I could redeem my point on my next trip to store. Which I did when I returned home that e evening. However, when I was able to return to store to purchase a few items, I was informed that I had list my points and my point were no longer valid to be redeemed.
My card number is 2212645259219

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