Spokeo complaint?

Do you have a dispute or a bad customer experience with Spokeo? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Spokeo Customer Care can be reached by phone on 1 (888) 558-9004, by email at customercare@spokeo.com, or through the chat on the Spokeo contact page, where a virtual assistant answers 24/7 and you can also chat live with a Spokeo agent. The phone team works from 7am to 5pm Pacific time, seven days a week. Have the email address on the account, the exact statement line and the date and amount of the charge ready.

Spokeo charge you want to contest? Start your complaint here as well: we push it out to Spokeo by email, social media and printed letters.

SPK*SPOKEO is a charge from Spokeo, the US people-search website run by Spokeo, Inc. in Pasadena, California. Spokeo says its charges can appear as SPK*SPOKEO or SPK*SPOKEO SEARCH, or as SPOKEO * or SPOKEO.COM with a phone number after the name, depending on the subscription bought. The charge is usually a single report, a trial that has turned into an ongoing subscription, or the renewal of a prepaid membership plan.

To trace it, search your inbox and spam folder for Spokeo to find the email address that signed up, compare the amount with earlier lines on your statement, and ask anyone who uses your card whether they ran a search. If nobody in your household made the purchase, tell Spokeo Customer Care and the bank that issued your card.

SPK*SPOKEO charge nobody at home recognizes? We set your case alongside other cardholders who found the same line, and they can back it up with what they learned.

To cancel Spokeo, log in, open your account page, scroll to the Manage Account section and select Cancel. If no Cancel button shows, use the Contact Form link in the same section and choose the option to terminate the membership. Spokeo says it charges no fee to cancel, that a canceled membership does not auto-renew, and that it sends a confirmation email to the address on the account. Members who are not in a trial can pause the membership instead.

On refunds, Spokeo's Payment Policy says a trial converts to an ongoing subscription unless it is canceled before the trial ends, and that membership plans are prepaid, renew automatically and are non-refundable. Keep the trial start date, the confirmation email and every later statement line. If a renewal was charged after the confirmed cancellation date, ask Spokeo in writing for that charge back, quoting both dates.

Renewal taken after your cancellation was confirmed? Bring it through our complaint process: our trained AI opens a case for you and keeps coaching on what to send Spokeo next and when to push again.

To remove your information from Spokeo, use the opt-out page on spokeo.com: paste the URL of your profile, enter an email address and click the link in the confirmation email Spokeo sends. Spokeo says each listing has its own URL and has to be opted out separately, that opting out does not remove the data from the original public source or from other websites, and that your information can reappear on Spokeo later as new records come in, so check again from time to time.

Keep every profile URL, the date of each request and the confirmation emails. The opt-out covers listings only: a paid membership is canceled on the account page.

Listing back on Spokeo after your opt-out? We help you write the complaint in minutes, with each profile URL and request date set out in order.

Nothing has been reported about Spokeo here yet. Our research shows what typically goes wrong at people-search subscription websites: short statement names such as SPK*SPOKEO that nobody in the household recognizes, trials that turn into ongoing subscriptions, prepaid plans that renew automatically and are not refunded, renewals charged after a cancellation the member believed was complete, reports with outdated or mixed-up details, and people who find their own listing and want it taken down.

Found a Spokeo renewal you thought you had stopped? Be the first to report it: your case opens the record for the next Spokeo subscriber who finds the same charge.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Spokeo through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Spokeo can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.