Sonic Drive-in complaint: Horrible Shake

Complaint from LRB1 reported on 23 January 2022 about Sonic Drive-in

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My complaint:

I stopped in to get a Shake on my trip home from work. I pulled up ordered, drove up to the window and a car was there. 30 seconds later an employee came out and took my order which I thought was great. I ordered a large strawberry shake, she walked in and 2 minutes later it came out, I was impressed with the service and time. The shake was thick as advertised so I drove off and let it sit for a minute before I got to it. I should have known it was made too quick. The shake was terribly made over 34 was either vanilla ice cream and the partial mixture of the strawberries and I think the ingredient to make the shake. It was clumpy with little balls like cookie cough! Just horrible! $5.29 wasted.

Suggested solution:

I would like a full refund!

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