Solitaire Grand Harvest complaint?

Do you have a dispute or a bad customer experience with Solitaire Grand Harvest? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Solitaire Grand Harvest customer service runs through the Support Portal inside the game, and by email at sgh@supertreat.net. The help center linked in the contact details above has articles on common problems, but says support can only be contacted from the game. Give your player ID, the device and login you use, and for a purchase the store receipt or order number, the date and the amount.

Coins or progress missing? Start your complaint here too, and we push it out to Supertreat by email, social media and printed letters.

Refunds for Solitaire Grand Harvest purchases made in the app usually go through the store that took the payment, the App Store or Google Play, each with its own refund request process; a purchase in the web shop on the game's website goes to the game's support. Playtika's terms say sales of virtual items are final for players outside the UK and the European Economic Area, while for UK players an appendix to the terms sets out the statutory right of withdrawal and when it applies. For coins charged but never credited, write to sgh@supertreat.net or the in-game Support Portal with the receipt, your player ID and a screenshot of your balance.

Coin pack paid for and not in your balance? We help you write the complaint in minutes through our complaint process, with each receipt and screenshot in order.

To recover Solitaire Grand Harvest progress, open the game on your device and connect with the same login you used for your farm before. If the game still starts from the beginning or your coins are missing, contact support through the in-game Support Portal or sgh@supertreat.net with your player ID, the old and new device, the login you used and receipts for any purchases, plus a screenshot of your farm or level if you have one.

Farm and coins gone after a device change? Open a case with us: our trained AI keeps coaching you on what to send Supertreat and when to push again.

No. Solitaire Grand Harvest is played with coins and other virtual items, and Playtika's terms say its games offer no opportunity to win real money and that virtual items can never be cashed out, even though coins and packs are sold for real money. The game is meant for players aged 18 and over. Any sweepstakes promotion the game runs is governed by its own official rules, so read them before you enter, and be wary of anyone outside the game who offers to sell coins.

Nothing has been reported about Solitaire Grand Harvest here yet. Our research shows what typically goes wrong at solitaire and card games that sell coins: purchases that do not show up in the game, store charges players do not recognise, progress and coins lost after a new device or login, accounts blocked or closed without a clear reason, and refunds passed between the game and the app store.

Paid for coins the game never added? Be the first to report it: your case opens the record for the next Solitaire Grand Harvest player with a purchase that did not arrive.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Solitaire Grand Harvest through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Solitaire Grand Harvest can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.