Complaint: Scratch on my daughter face

on 31 January 2021 about Smile Doctors in category Healthcare

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My complaint:

On Thursday 1282021 my daughter had an appointment at 830 am. I waited in car for an hour, finally I went into see what was going on and they had replaced wires and fixed brackets on my daughter braces and I noticed a scratch on her face left lower cheek and I asked what happened and at first we thought her kitten scratch her but I kept looking at it and it didn’t look like kitten scratch. I took a picture of it to prove it’s there .

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Justified complaint?

Suggested solution:

They didn’t say anything about it but they definitely need to be more careful. I was not happy about it but I understand it happened

Scratch on my daughter face
Scratch on my daughter face
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