Shoppers Drug Mart complaint: GENERIC DRUG

Name: GENERIC DRUG
Item: Shoppers Drug Mart
Rating: 1
Author: Abraham

Open 16 Sep 2020 218 views Pharmacy

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Filed 16 Sep 2020 by Abraham

My husband is taking a drug for glacoma this time they gave him a generic called Apo-travoprost which causes severe burning. They never asked my husband if he would agree to the generic his insurance will not pay double.
He let them know the day he received the drug the pharmacy said they couldn’t replace it.

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Case details

Status: Open
Company: Shoppers Drug Mart
Filed: 16 Sep 2020
Rating: 1/5
Desired resolution: They should give him his original prescription.
Problem: Generic drug substituted, causes severe burning
About: glaucoma medication

Progress

Filed
Company notified
Company replied
Resolved

16 Sep 2020 Complaint filed and published
16 Sep 2020 Message from Bizzy: we notified Shoppers Drug Mart about this complaint.

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Shoppers Drug Mart complaint: GENERIC DRUG

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Shoppers Drug Mart complaint: GENERIC DRUG

Discussion

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Refused to refund the item as promised on the receipt

Pharmacy phone service

Racialdiscrementaory

Wronged by Shoppers Drug Mart too?Make it sting!

Wronged by Shoppers Drug Mart too?
Make it sting!