Shoppers Drug Mart complaint: Customer service

Complaint from Harpreet reported on 28 December 2022 about Shoppers Drug Mart

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My complaint:

I went with my friends on 26 December around 6.55 pm.Lady working in makeup aisle was unprofessional and rude.had glasses on and with red and black hairs.She was talking to us in rude tone. We asked her if we can use sample of foundation. She showed some but told us that are expensive. Like who asked her if expensive or not. She was doing racism.She was thinking we are stealing something. Before we were not aware that testers are not available. She came and told us and was making dirty faces. We asked her we can pay whatever we have used. She called security to keep an eye on us. We felt embarrassed and left without purchasing from there.Worst experience ever. Never coming to this store again.

Suggested solution:

Need applogy and warn the lady about her customer service. So that it won’t happen with anyone again.

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