Complaint: Shopify refuse to fix store bugs!!!

on 15 March 2021 about Shopify in category Software

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My complaint:

I am making an official complaint against shopify support for failing to provide the service i am paying for as per contract.
You have been asked numerous times to pass to technical support and each time you refuse and instead a non technician does a quick test order and says no issues with site even though there is issues as customers have pointed out and the huge drop out rate clearly shows!
I wish to make an official complaint, i will also raise this online to depts in canada as you are illegally breaching your contract with me by failing to provide a service as agreed, also you are breaking the law by not providing a complaints proc

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Justified complaint?

Suggested solution:

Fix my store!!!!!!!!!!!!!!

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