Shopify complaint: Shopify refuse to fix store bugs!!!
Filed 15 Mar 2021 by justin
I am making an official complaint against shopify support for failing to provide the service i am paying for as per contract.
You have been asked numerous times to pass to technical support and each time you refuse and instead a non technician does a quick test order and says no issues with site even though there is issues as customers have pointed out and the huge drop out rate clearly shows!
I wish to make an official complaint, i will also raise this online to depts in canada as you are illegally breaching your contract with me by failing to provide a service as agreed, also you are breaking the law by not providing a complaints proc
Report
Discussion
0 comments
No comments yet. Been through something similar with Shopify? Start the discussion above.
More Shopify complaints
View all 67Shopify won’t release my money
I sold 2 bikes to a customer in June. The transaction obviously triggered a safety device because they froze my…
Will not honour their offer and deny it existed
In 2016 before Shopify went public they offered a 45 day trial with a 20% off for life discount. This…
Payments on hold
My payments have been on hold for 3 days now and I have had no communication with the risk team…