ShipmentProtect complaint?

Do you have a dispute or a bad customer experience with ShipmentProtect? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

ShipmentProtect customer service can be reached by phone on (866) 506-3587 and by email at support@shipmentprotect.com, and its contact page also offers live chat, a message option for cancellations, refunds and claims, and a link to cancel the subscription. Members can also cancel in the Membership section of their account. Have the email address you used at the retailer's checkout, the date and amount of each ShipmentProtect charge and the last four digits of the card ready.

ShipmentProtect charge on a card you used for one order? Put your complaint in here as well: we push it out to ShipmentProtect by email, social media, printed letters and every other tool at our disposal.

A ShipmentProtect charge on a card statement is the membership fee for ShipmentProtect, a service run by Asurifi Inc. of Los Angeles that is offered at partner retailers' checkouts to help members recover lost, stolen or damaged online orders. Members opt in at checkout, a trial converts to a recurring subscription at the price disclosed at sign-up, and the card can show a temporary authorization of up to the full subscription price at enrollment. Search your email for a ShipmentProtect welcome message and check which order you placed around the date of the first charge.

If you cannot find any sign-up, tell your card issuer as well as ShipmentProtect, and keep the order confirmation from the retailer where the offer appeared.

ShipmentProtect can be canceled in the Membership section of your account, by phone on (866) 506-3587 or by email at support@shipmentprotect.com. Its terms give a pro-rata refund of the unused part of the current month when you cancel, and say refunds of earlier charges are at Asurifi's discretion, so ask for them in writing, listing each charge date and amount. Ask for a cancellation confirmation and keep it with your bank statement.

Refused a refund on charges you believe you are owed? Put it through our complaint process: we help you write it in minutes, with the checkout, every charge and the cancellation date side by side.

Yes: in the United States, the Federal Trade Commission (FTC) takes consumer reports about membership and subscription services such as ShipmentProtect; it does not resolve individual complaints, but reports help law enforcement detect patterns. It generally expects ShipmentProtect to have had the chance to put things right first, so keep a record of every call, email and charge.

Want a hand with what to say to ShipmentProtect next? Open a case here: our trained AI stays with you, advising on each reply and when to push again.

Nothing has been reported about ShipmentProtect here yet. Our research shows what typically goes wrong at memberships sold as an add-on at an online checkout: trial sign-ups shoppers do not remember choosing, monthly charges that keep coming after a single order, authorization holds at enrollment, cancellations that do not reach the billing system, refunds limited to the unused month, and lost-order claims that take longer than the member expected.

Found ShipmentProtect on your statement long after a single order? Be the first to report it: your case opens the record for the next shopper who finds the same charge.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of ShipmentProtect through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with ShipmentProtect can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.