SHEIN complaint: WRONG ORDER RECEIVED

Name: WRONG ORDER RECEIVED
Item: SHEIN
Author: SAMEERA

Open 12 Jan 2022 547 views Fashion

File your SHEIN complaint How does Complain.biz work?

Filed 12 Jan 2022 by SAMEERA

I RECEIVED AN EMAIL SAYING MY SHEIN GOODS HAVE ARRIVED AND I SHOULD PAY TAXES , WHICH I DID , BUT WHEN I OPENED THE PARCEL , ALL ITEMS WERE INCORRECT.
NOW SHEIN WANTS ME TO SEND THIS PARCEL BACK WHICH I CANNOT DO

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: SHEIN
Filed: 12 Jan 2022
Desired resolution: 1)SEND OUT MY GOODS IMMEDIATELY 2)ARRANGE WITH ARAMEX TO REFUND ME FOR THE INCORRECT TAXES I WAS CHARGED 3)SEND SOMEONE TO COLLECT THE INCORRECT GOODS.
Problem: All items in parcel were wrong
About: clothing order

Progress

Filed
Company notified
Company replied
Resolved

12 Jan 2022 Complaint filed and published
12 Jan 2022 Message from Bizzy: we notified SHEIN about this complaint.

See all 188 SHEIN complaints

Discussion

0 comments

No comments yet. Been through something similar with SHEIN? Start the discussion above.

More SHEIN complaints

View all 188

Delivery not received

I order a belt in October the estimated time of arrival was month of November 2021 but i never received…

19 Jan 2022

Plus size clothing

Your MOTF collection is high quality and has amazing pieces but the sizes are all until L this is not…

11 Jan 2022

Delivery

I ordered from shein on 4 of Oct and I haven’t gotten my packages until now. I understand about the…

27 Oct 2021

Wronged by SHEIN too?
Make it sting!

Launch complaint