SHEIN complaint: SHEIN says it refunded me for items I returned and for an item I’ve canceled but they did not

Name: SHEIN says it refunded me for items I returned and for an item I've canceled but they did not
Item: SHEIN
Rating: 1
Author: Bruna

Open 1 May 2023 97 views Fashion

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Filed 1 May 2023 by Bruna

I did not get a refund for the Items I’ve returned, nor for one item that I did cancel right after buying it – I did not even get the item. My credit card is still charging me for everything and i want my money back. The website says it was refunded but IT WAS NOT!

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Case details

Status: Open
Company: SHEIN
Filed: 1 May 2023
Rating: 1/5
Desired resolution: Refunding me for my returned and canceled items
Problem: Refund shown on site but not received
About: returned clothing

Progress

Filed
Company notified
Company replied
Resolved

1 May 2023 Complaint filed and published
1 May 2023 Message from Bizzy: we notified SHEIN about this complaint.

See all 188 SHEIN complaints

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Make it sting!