SHEIN complaint: Refund Money

Name: Refund Money
Item: SHEIN
Author: Theresa

Open 2 Jun 2022 109 views Fashion

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Filed 2 Jun 2022 by Theresa

I ordered merchandise , Order Number GSUN235950000KL on May 10, 2022 in the amount of $69.54, size 20 I cancelled entire order and re-ordered entire order in size 4XL. Shein charged me $69.54 twice. Have sent complaints about this issue to Shein Customer service about not receiving refund for size 20 Order with no response from them as of this date.

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Case details

Status: Open
Company: SHEIN
Filed: 2 Jun 2022
Desired resolution: Refund $69.54 to my bank account
Problem: Charged twice after cancelling order
About: clothing order
At stake: $69.54

Progress

Filed
Company notified
Company replied
Resolved

2 Jun 2022 Complaint filed and published
2 Jun 2022 Message from Bizzy: we notified SHEIN about this complaint.

See all 188 SHEIN complaints

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