Complaint: Refund matters

on 26 June 2021 about Shaw Academy in category Education

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My complaint:

The company has been holding up to my money amount SGD 246.60 for more than 1 month. I have yet to receive it till now and they did not respond to my email. Please help.

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Justified complaint?

Suggested solution:

Process the refund ASAP! I have provided my bank details eventhough they should already know because they charged it to the same bank account.

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