My complaint:
I cancelled my free trial within a week as realised after reading reviews this company was a scam and committing fraud.
They then took payment for £49.99 6 weeks later and when I called to ask why they said I reactivated my account which I most definitely did not. They refused to refund me.
Suggested solution:
I want a refund for the £49.99 they took unlawfully from me.