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Shaw Academy complaint: Process of cancellation

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Filed 21 Nov 2020 by Juan

Hi, yesterday I subscribed for a free trial in Shaw Academy, but later I decided to cancel my free trial. According to the free trial terms, I can cancel any time I want between 28 and I won’t be charged. I chose the option to cancel and I ed the cancellation, however, my status says Scheduled to cancel.

Later, I received an email of them asking me to reactivate my free trial, I ignored it but then I received a second email from them asking me the same.

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