Shaw Academy complaint: Account being debited without any disclosures

Name: Account being debited without any disclosures
Item: Shaw Academy
Author: Dane

Open 11 Jun 2021 186 views Education

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Filed 11 Jun 2021 by Dane

Good day

My wife signed up for a free four week course, a few weeks after they debited her account, everything was done telephically and was not disclosed with her, they asked for her account details to verify her identity. We’ve sent emails but no refund they come up with excuses and dony want to send proof or the call recording

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Case details

Status: Open
Company: Shaw Academy
Filed: 11 Jun 2021
Desired resolution: Refund
Problem: Account debited after free course, not disclosed
About: free online course

Progress

Filed
Company notified
Company replied
Resolved

11 Jun 2021 Complaint filed and published
11 Jun 2021 Message from Bizzy: we notified Shaw Academy about this complaint.

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