Shaw Academy complaint: Refund

Complaint from richardmasoga reported on 11 June 2021 about Shaw Academy

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My complaint:

Shaw academy debited R399 from my account and i have already sent them email saying they cancel our agreement as i lost my job.but they went ahead and debited my account. I want my money back

Suggested solution:

They must refund R399 they debited from my account.

R399.00 was authorised from Money Account SWIPE account 9301 to Shaw Academy at 13:33 on 10062021.

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