My complaint:
They called me trying to convince me to sign up for a free trail while She was on the phone with me with my credit card But that I can cancel anytime , then I asked her if its free then Why you need my credit card , She said I could cancel anytime like Netflix , I had a year earlier tried to sign up But thankfully I did not fully the registrations and I told Why are You calling me She said Because I’m intrested .
Suggested solution:
Win the trust with their members