Most Common Seat24 Complaints and Tips

While Seat24 offers a wide range of travel and ticketing services, complaint data from our community has flagged several recurring issues with how some transactions are handled. Common complaints include difficulties in securing refunds for canceled flights and instances where customers felt deceived after purchasing tickets for flights that did not exist. Customers have also reported challenges in reaching customer service for resolution.

To prevent these issues, we strongly advise customers to verify flight details directly with the airline before purchase and to use secure payment methods. If problems arise, contact customer service immediately, document all interactions, and keep copies of transaction details to support your claims.

How and why file a complaint about Seat24?

Do you have a dispute or had a bad customer experience with Seat24? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Seat24.

Seat24 Customer Sentiment: Neutral

Our sentiment meter has detected that Seat24 complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Seat24, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on November 27, 2025

Seat24 complaints chart

We have received 0 complaints about Seat24 over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Seat24 complaint statistics

Curious about Seat24's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

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/10 2 ratings

How to contact the customer service of Seat24?

Below, you will find the contact information for the complaint department of Seat24. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+46852509929
Webcare email:
customerservice@Seat24.support
Contact form:

You can contact the customer service of Seat24 by calling +46852509929. For Seat24 support through email, send your inquiry to customerservice@Seat24.support. If you want to reach out to Seat24 through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Seat24: (2)

Helpful experiences shared by verified Seat24 customers. Search, discuss and connect with other people in our community.

Refund not provided

Complaint from GiuliaM on 13 January 2022 about Seat24.

I have purchased also a cancellation insurance when purchasing the flight ticket to be sure to not have probelm in case of cancellation due to Covid, In fact, I could not travel due to a positive Covid test the night before... Read more

Comments: 0
Rating:

Conned 4 tickets for non existing flight

Complaint from Fred Amunga on 05 January 2022 about Seat24.

I booked via Skyscanner, chose MyTrip as my provider and paid Seat24 for 4 tickets, Mombasa-Nairobi 03012022, on flight H16458, Hahn Air Systems. Operated by Safarilink. Seat24 didn't send my details and money and SafariLink never received information of my booking... Read more

Comments: 0
Rating:

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