Samsung complaint: Unsafe range – Samsung gas range model NX58R9311SSAA, serial number 0GJ67DDN5005700
Filed 24 Jun 2021 by Jill
The range had several problems. Most were resolved. One was not and it is a dangerous one. Occasionally the gas will come on but the ignition does not. The first time scared me, I turned it off, waved around the stove to dissipate the gas, but still was afraid to turn it on. It has happened occasionally since then. We were told this cannot be fixed. I could not demonstrate this since it only happens occasionally. The other problems that were resolved were as follows. When the ignition for a burner is turned on, all the ignition burners come on. We were told this cannot be fixed. The knobs turned so easily that leaning over the stove moved them and the burners came on. For this we were told to get child safety covers. Jill Huston, [email protected]
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