Samsung complaint: New Sound bar Speaker does not work
Filed 24 Mar 2023 by James
Called Jan 9, 2023 about new Sound Bar Speaker. After nine calls to Support resulting in five Ticket Nos. being cancelled by Samsung, with no reason provided, there is no action to resolve by replacing the speaker as promised each time. To date each Support agent gives me the same routine resulting in me providing pictures of Model and Serial numbers and Proof of purchase documents several times.
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