Samsung complaint: 85 inch TV

Name: 85 inch TV
Item: Samsung
Rating: 1
Author: Amanda

Open 16 Mar 2023 154 views Consumer Electronics

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Filed 16 Mar 2023 by Amanda

Bough an 85 TV broke in 10 months. Was under warrenty and I was given a defective return lable. Shipped it to NJ at my own expense 200 dollars. They said they would replace or refund it. That was 5 almost 6 months ago. Never got the replacement they wont do anything regarding it and after a BBB complaint I now just get a daily email saying they are looking into it.

They will not do anything. Wasted time money and head ache.

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Case details

Status: Open
Company: Samsung
Filed: 16 Mar 2023
Rating: 1/5
Desired resolution: Send me the replacement TV that I should have got from the warrenty.
Problem: Warranty replacement TV never sent
About: large TV
At stake: $200
Dealing with it for: 165 days

Progress

Filed
Company notified
Company replied
Resolved

16 Mar 2023 Complaint filed and published
16 Mar 2023 Message from Bizzy: we notified Samsung about this complaint.

See all 54 Samsung complaints

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