Samsonite Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Samsonite over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 17, 2024

Samsonite complaint process

Do you have a dispute or had a bad customer experience with Samsonite? Submit your Samsonite complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Samsonite.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Samsonite complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Samsonite?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Samsonite complaints chart

We have received 1 complaints about Samsonite over the last 12 months. The graph below shows a monthly breakdown.

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Samsonite complaint statistics

Curious about Samsonite's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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/10 1 ratings

How to contact the customer service of Samsonite?

Below, you will find the contact information for the complaint department of Samsonite. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-765-2247
Webcare email:
questions@samsonite.com
Contact form:

You can contact the customer service of Samsonite by calling 1-800-765-2247. For Samsonite support through email, send your inquiry to questions@samsonite.com. If you want to reach out to Samsonite through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Samsonite reviews: (1)

Authentic experiences shared by our community for your benefit.

Defective Luggage Order and Poor Customer Service

Complaint from selzomor@gmail.com on 07 February 2024 about Samsonite.

I want to express my disappointment and frustration regarding my recent experience with an online order I placed for two luggages from American Tourister. On 6th of Jan 2024, I received my order ahead of my scheduled travel date. However, I... Read more

Comments: 0
Rating:

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