Safeway complaint: Digital and layout of store.

Complaint from Ann Morgan reported on 01 October 2023 about Safeway

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My complaint:

Just got home again and feel very frustrated. There were many things that I would have liked to purchased but they were digital. Tried on the eggs. The phone said it worked but at check it had not.
I go to Costco and spend $300 to $500 and it is not half as upsetting. I needed other things and the layout of the store is such that I can not find them any more. I will now order them from Amazon today. Have you noticed that the carts are very empty. People are not saying anything but they just don’t buy.
Thank You
Ann Morgan
Ann@AnnMorgan.com

Suggested solution:

Give us back our old store.

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