Ryanair complaint: Ticket refundation

To whom it may concern,

Mail address: [email protected]
Names:
Mr MEHRSHAD ESSHAGHI KENARI

Mr HAMED MOHAMMADI

We have booked a ticket for 24th JUN but the flight was canceled due to Corona crisis. We did not received the money back after 5 month. Could you please take a look and help us with this matter? We really need the money.
OUR BOOKING REFERENCE J6V2HW

Reservation:
J6V2HW

Your flight information

Flight out icon

To Ibiza OE 176
Düsseldorf –

Ibiza
Wed, 24 Jun 20

Departure time – 14:00

Arrival time – 16:35

(DUS) –

(IBZ)

Flight back icon

To Düsseldorf OE 177
Ibiza –

Düsseldorf
Wed, 01 Jul 20

Departure time – 17:10

Arrival time – 19:40

(IBZ) –

(DUS)

Passenger(s):
Mr MEHRSHAD ESSHAGHI KENARI
● Flight out: OE 176 10E, Priority 2 Cabin Bags,
● Flight back: OE 177 26F, Priority 2 Cabin Bags,
Mr HAMED MOHAMMADI
● Flight out: OE 176 11E, Priority 2 Cabin Bags,
● Flight back: OE 177 25F, Priority 2 Cabin Bags,
Receipt:

Total paid via255,98

Best,
Hamed Mohammadi and MehrshAD ESHAGHI