My complaint:
To whom it may concern,
Mail address: Kazemein@hhu.de
Names:
Mr MEHRSHAD ESSHAGHI KENARI
Mr HAMED MOHAMMADI
We have booked a ticket for 24th JUN but the flight was canceled due to Corona crisis. We did not received the money back after 5 month. Could you please take a look and help us with this matter? We really need the money.
OUR BOOKING REFERENCE J6V2HW
Reservation:
J6V2HW
Your flight information
Flight out icon
To Ibiza OE 176
Düsseldorf –
Ibiza
Wed, 24 Jun 20
Departure time – 14:00
Arrival time – 16:35
(DUS) –
(IBZ)
Flight back icon
To Düsseldorf OE 177
Ibiza –
Düsseldorf
Wed, 01 Jul 20
Departure time – 17:10
Arrival time – 19:40
(IBZ) –
(DUS)
Passenger(s):
Mr MEHRSHAD ESSHAGHI KENARI
● Flight out: OE 176 10E, Priority 2 Cabin Bags,
● Flight back: OE 177 26F, Priority 2 Cabin Bags,
Mr HAMED MOHAMMADI
● Flight out: OE 176 11E, Priority 2 Cabin Bags,
● Flight back: OE 177 25F, Priority 2 Cabin Bags,
Receipt:
Total paid via255,98
Best,
Hamed Mohammadi and MehrshAD ESHAGHI
Suggested solution:
We would like to receive the money back. It mean full money refundation.