Complaint: Refuse to Issue Refund

on 13 May 2020 about RyanAir in category Airlines

New complaint
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My complaint:

Flights were cancelled due to the pandemic. RyanAir has me fill out a refund request form, and then ed I would receive a refund within 20 days. Then they issued an email stating that they were not issuing refunds that I could get a voucher instead. I live in the States, I am not traveling to Europe anytime soon. I cannot get anyone on the phone and they have not responded to numerous emails I sent to customer care.

0 0 votes
Justified complaint?

Suggested solution:

Issue a refund to my original form of payment like they are supposed to

Message from Robin from

11 months ago - We have posted a tweet about your new complaint about RyanAir

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