Ryanair complaint: Not any reminder on rediculous checkin policy
Filed 3 Apr 2020 by Shuhong
We took the flight from Gran Canaria to Seville on 1229,2019, but when checked in at the airport, we were suddenly informed that we need pay for 55 Eur per person due to we haven’t printed boarding pass by ourself. We have to paid it at that moment although there is not any notice from Ryanair ahead and the crew can’t explain when we ask her question.
It’s really shocked us because we never heard the rule before per my fly experience, and we haven’t got any notice from Ryanair when I booked the ticket on APP, besides there is no emails to told us to print boarding pass by ourself in advance.
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