Filed 5 Sep 2020 by Simone
The hostess asked me for measuring my bag. It was fitting. She said I was pushing to match and made me pay. I complained as I always travelled with that bag, I lost my priority boarding as well I had to add extra money. That is were she started being bossy, sarcastic and rude saying that it was my fault and I shouldn’t have tried to save money in the first place.
I asked for her name, she refused. I asked to talk to the manager. When he came and I explained the situation he said I was standing right behind you which obviously was a lie as he took him a few minutes to get there.
This was gate 86 flight for Ancona. 5 of September
Report
Discussion
0 comments
No comments yet. Been through something similar with Ryanair? Start the discussion above.
More Ryanair complaints
View all 211Disgusting advert
The Ryan air Jab and go. Using something as serious as the covid 19 injection to advertise going on holiday…
Refund for bookings cancelled by airline due to Covid-19
I have 2 bookings on Ryanair that were cancelled by the airline due to Covid-19. However, till now I have…
Ryanair stoop to new lows
In March we had a holiday to Lanzarote booked with love holidays which included a Ryanair flight, no problem getting…