RushCard complaint: New Card
Filed 27 Jul 2020 by Darlene Page
I have a Rushcard account that I haven’t actively used in over a year now and have lost my card. At the time I last used my card I was living in Illinois. I now live in SC and I need a new card sent to my new address because my Stimulus Check was deposited to this account. I have tried numerous times sending documents to verify my identity and place of residence by email,live chats, faxing and talking to them over the phone since April and stilltill I have gotten nowhere with them same runaround. They keep asking for things I don’t have and the documents that are acceptable on the list that I did send they are saying are not clear. Or act as if they weren’t sent. Please help. This is wrong they are trying to keep my money. So done with rush card.
Report
Discussion
0 comments
No comments yet. Been through something similar with RushCard? Start the discussion above.
More RushCard complaints
View all 375Close account return funds
Case -02680735 The cardholder is deceased and I am the next of kin. I have been trying since June to…
Account Closed without my Knowledge – Where is my $300 Direct Deopist
You guys had canceled my card on friday – and i never received my $300 direct deposit – then I…
Where is my 884.00 direct deposit money
I was supposed to have my money deposited into my account on Friday, July 25th 2020. My name is Lance…