Complaint: Documents for my pending payment

on 23 July 2020 about RushCard in category Payment Providers

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My complaint:

Rushcard is currently holding my unemployment money because they rejected my documents that I sent in because issue 1.) My state ID is expired and I stay in the state of michigan due to the Corona virus I am unable to renew my I’d because the secretary of state is bagged all the way up until October 30th . In the state of michigan we are allowed to use our our expired ID because of the situation. 2.) They are asking for a verification letter with the exact amount of the direct deposit unemployment does not have that in the account just the amounts issued weekly I sent that over they said I need a verification letter .

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Justified complaint?

Suggested solution:

They need to release my funds j basically sent over the proof it just didn't have the whole dollar amount total but if you add it all up it equals to what have been deposited. Also my I'd should be excused because of the current situation with the corona virus throwing things off.

Message from Bizzy from Complain.biz

1 year ago - We have posted a tweet about your new complaint about RushCard

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