ROMWE complaint: Withheld Wallet Funds

Name: Withheld Wallet Funds
Item: ROMWE
Author: Jess

Open 19 Aug 2022 156 views Fashion

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Filed 19 Aug 2022 by Jess

I have been waiting a month to get my money withdrawn from the wallet, as I was unaware they stopped using that scheme, but it was my money from a previous refund. They keep giving me the exact same answers every time I email which is “we are working hard to solve your issue we thank you for your patience” but it’s almost £50 and I’m drowning in bills so £50 goes a long way!!

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Case details

Status: Open
Company: ROMWE
Filed: 19 Aug 2022
Desired resolution: They should refund my money ASAP
Problem: Wallet funds not paid out
About: wallet balance
At stake: £50
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

19 Aug 2022 Complaint filed and published
19 Aug 2022 Message from Bizzy: we notified ROMWE about this complaint.

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