ROMWE complaint: Missing package

Name: Missing package
Item: ROMWE
Author: Savannah

Open 22 Dec 2020 199 views Fashion

File your ROMWE complaint How does Complain.biz work?

Filed 22 Dec 2020 by Savannah

I’ve been waiting on a package for almost a month. It was supposed to arrive on the 14th and it’s now the 22nd. It says it’s been stuck in transit. They either never shipped it or it’s lost.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: ROMWE
Filed: 22 Dec 2020
Desired resolution: I’d either like a replacement or a refund.
Problem: Package stuck in transit past delivery date
About: clothing order
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

22 Dec 2020 Complaint filed and published
22 Dec 2020 Message from Bizzy: we notified ROMWE about this complaint.

See all 168 ROMWE complaints

Discussion

0 comments

No comments yet. Been through something similar with ROMWE? Start the discussion above.

More ROMWE complaints

View all 168

Refund

I canceled my order and asked for a refund and didn’t get back my money

19 Feb 2021

No package received

I ordered on nov 28. got an updated tracking but usps never received their package. romwe did not tell me…

23 Dec 2020

Order GRWMAT00T000AV2

This is my daughters Christmas gift. We ordered on December 1 and USPS indicate they are still awaiting package. We…

22 Dec 2020

Wronged by ROMWE too?
Make it sting!

Launch complaint