ROMWE complaint: Delivery Problem

Name: Delivery Problem
Item: ROMWE
Author: Heather

Open 25 Dec 2020 146 views Fashion

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Filed 25 Dec 2020 by Heather

My order was delivered too early and I was unable to be at the shipping address in time and the only emails I got about the delivery process were vague and sent from an alternate address that said nothing about Romwe. They also delivered the package to my door instead of my mailbox or the main office.

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Case details

Status: Open
Company: ROMWE
Filed: 25 Dec 2020
Desired resolution: If they could deliver the package to the main office instead of my door, that would have solved this entire issue.
Problem: Package left at door, vague delivery emails
About: clothing order

Progress

Filed
Company notified
Company replied
Resolved

25 Dec 2020 Complaint filed and published
25 Dec 2020 Message from Bizzy: we notified ROMWE about this complaint.

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